DIABETIC APP – USER ONBOARDING | UX DESIGN

app screen
POLSKI >>

The project presents the onboarding process in the application from the MEDTECH segment – addressed to diabetics – people with diabetes. IOS system. The goal is to collect information about the user – name, surname, profile photo, age, sex, weight, height, average blood glucose level, average blood pressure and heart rate. I divided the work into several stages.

ASSUMPTIONS

  • the process must be simple and friendly
  • limiting the number of steps to a minimum
  • diabetics are a particularly demanding group – their ailments interfere with daily functioning, and the effects of the disease affect perception, patience, degree of focus – hence, among other buttons must be large enough, and the font readable – among other things due to the often-occurring visual deterioration of sight
  • the application must inspire confidence – obtaining data for the User’s benefit
  • the option to skip selected steps – e.g. adding a photo will be possible later – to facilitate the process, the total configuration of the account is not necessary in the first session  
  • presented onboarding process is the more difficult it is to obtain specific data – it does not talk about the product and selected functionalities – the user must be appropriately motivated to go through the whole process
  • you should be aware that users will use the application with different attitudes – the majority will be depressed, in general must use such a #illness app. There will also be a group that will use the product on someone’s behalf – carers of the elderly, parents of young children
  • at the bottom of each screen there are bullets that act as a progress bar
woman checking her blood glucose level

RESEARCH 

  • the MEDTECH industry – what is characterized, specificity, diversity target group
  • diabetes – disease conditions, symptoms, complications, needs
  • patients, discomfort and problems resulting from the disease – all information collected in the press for diabetics, on discussion forums, in industry portals, social media, Polish Diabetes Society
  • competition research – what is the market of applications directed to diabetics

CONCEPT

The prepared project is a bit unusual. There is a lot on the market
extremely medical applications – the concept I have prepared is supposed to give diabetics a sense of ‚normal’ life. Make them engage and have satisfaction in taking care of their health – just like in the case of sports or relaxation applications. I did not want them to use it with a sense of hurt and unpleasant duty – that they are sick, but that they would reach out to it with pleasure, feeling that everything is under control. Hence, the whole is a strongly lifestyle character. One should only remember when building further functionalities, to keep moderation – the app still has to give a sense of care – not to overdo it with ‚looseness’ and not to downplay the discomfort that is diabetes.

young smiley woman checking something on the iPad

THE IDEA OF OTHER SCREENS

For the leitmotif I chose a sloth – a ‚mascot’ from a marketing point of view, a guide to the application – it arouses sympathy. At the same time, a sloth is a creature that also has some limitations – it is very slow, but it still works. The application is to give motivation to constantly improve the quality of your life!

SCREEN 1 – DIABETES IN CONTROL!

app screen
  • welcome
  • the screen is to encourage the user, give a sense of comfort that he lacks due to illness
  • main passwords are: balance, take care of your health, everything will come back to normal, regain control, your health in your hands, it’s simple
  • each screen starts with a short message – what it concerns, where we are onboard

SCREEN 2 – CREATE A PROFILE

app screen
  • form – after clicking on a given column, e.g. #name, the ability to enter data from the keyboard 
  • the option to add a profile photo – with the option of temporarily skipping this step and complete it later – after clicking (+) on the screen, there is the option to add a photo from the phone #file or take a picture with the phone’s camera

SCREEN 3 – EXCELLENT!

app screen
  • establishing direct contact with the User, building positive bond – reading the name from the form placed on previous board – element of personalization
  • note – my previous experience shows that Users often in a hurry write their data [first and last name] from lowercase letters, and later they feel affected, if the data was rewritten in the same way – this process should be automated to avoid this problem 
  • ‚You are changing your life for the better’ – motivation, encouragement for further steps
  • after clicking on a given column, e.g. #weight – the option to enter data from keyboard
  • age instead of the full date of birth – if the date of birth is not necessary, we will bypass one of the ignition points [full personal data] – in applications where only the age of the patient is important – this solution is widely used

SCREEN 4 – PERFECT!

app screen
  • constant building on the User’s feeling that he is doing something valuable, that he is in the right place and time, that he is changing his life for the better – which also brings positive associations with the application itself
  • ‚Time for the most important’ – signals that we are still on a significant topic, we do not underestimate it and we have a common goal to achieve #health

SCREEN 5 – DONE!

final app screen
  • the last step
  • the User has been successfully carried out by the on-boarding process and can start to fully use the application’s functionality, improving the quality of his life every day!

ADDITIONAL FUNCTIONALITIES

In this way, the prepared on-boarding process will be perfect for such functionalities as:

  • reminders and planning of treatments, mainly routine activities
  • data collection – including historical data with subsequent measurements and body weight monitoring
  • possibility to keep a log of physical activity – enriched with the functionality of a sports application – e.g. counting steps
  • all data translated into charts
  • in the case of more advanced functionalities – setting the ICE contact and if necessary – immediate notification of your current GPS location (e.g. SMS)
  • the ability to generate full reports and send by e-mail – for example to your doctor
middle aged smiley man